I've had my Dyson vacuum for many years, and I knew of only one filter. I had no idea there was a "lifetime" hepa filter hidden near the motor.
The other day, I got the bug to take apart the Dyson to clean/wash all possible parts. During disassembly I happened upon a new area I've never opened...and found this other filter - which read "lifetime" on the top.
I took it out and found the back was BLACK! I called Dyson to find out if I could wash it or needed to order a new one. The man said I didn't need to change it, it was "lifetime." I asked if it was supposed to be white, he said "yes." I said, then I need a new one, because mine is black.
New one came in! It's white!!! Wow 😳 what a difference!!
What does "lifetime" mean? #dyson